Thank you Olivian and Heather for an awesome car buying experience!! This is a great dealership!
Great experience purchasing a new RDX from Paul Silverman. Paul is very knowledgeable and helpful! I love my new car and I highly recommend Jackson Acura.
Wow. This dealership has been awesome. We’ve worked with several other dealerships in the past and the experience at Gallatin Honda has been night and day different—in the best way. We’ve had terrible, mediocre, and okay experiences at other places but so far, every experience (from a phone call to a full service) has been top notch here. We bought our van at a different location so I have no experience with the sales team to speak of but the service dept is OUTSTANDING! They are responsive, communicative, helpful, fast, efficient, and kind. If you wait there, ...
Great Place to shop for a car, nice people too. Lucas is very helpful to find the car that I liked. The Finance Manager is an amazing person. My experience yesterday was great. I’m happy with my new pretty car and I’m happy about the customer service they have provided
My salesman Olivian was patient, helpful, honest , knowledgeable, professional and personable from the minute I walked onto the lot the first time. Although it was the first driving the CRV I had done extensive research online on the best price point for me. I did not intend to buy on this day. I drove 37 miles back and an additional 25 to see their offer. The young man who greeted me was not interested in making a sale because he stated that he could not negotiate on the MSRP and never asked about my trade in which could have made the difference. ...
My daughter corresponded with Tyler Norman via text & phone calls about the Honda Insight Touring we purchased yesterday. Fantastic! Love this car and thankful for Tyler's expertise in making our trip to Gallatin a great success! The car was ready, all we had to do was sign the paperwork & we were on our way! Excellent service by Tyler & Heather (Finance). I have never purchased a car within an hour, they made it happen!!! God Bless & thanks!
Anthony was great. No pressure slaws, upfront pricing and had us ready to go quickly! Heather in finance got us the best rate and again didn’t pressure! Best car buying experience I’ve had I only spent an hour total to buy my car! Great dealership!
Fantastic and responsive online crew. Specifically Tyler Norman
One of the best experiences I had while buying my Honda CRV 2022. I worked with Brandon (sales) and Heather (Finance) and they were joy to work with. I'm an out of state buyer and there were some hiccups in the buying process (not because of Gallatin Honda), Brandon and Heather were always there answering my questions and helping out with all my requests. I will absolutely recommend Gallatin Honda for anyone who is looking to buy a vehicle. Thank you guys!
Big thanks to Christian in the part's department for helping me out with a new chipped key for my 2000 Odyssey. Super friendly/professional and too easy.
Came in today and within 90 minutes was driving away with a new car. Had great experience with our salesperson Richard as well as Heather from Finance. They were eager to help us make a deal.
Passing through town I had my Honda Accord serviced here. The staff was friendly, professional and accommodating. The building was well maintained and very clean. The lounge offered snacks, coffee, water, as well as WIFI. It was welcoming and comfortable. The services preformed were completed in a timely manner. Overall, I had a wonderful experience and would absolutely return.
I have never had such an amazing experience at a car dealership until I went to Gallatin Honda!!! My car specialist, Brandon, was on top of everything to make sure I got exactly what I was looking for!! He is amazing and I recommend you ask for him as soon as you walk in the door or call on your phone!! I so well taken care of that I felt like family 🙂 Seriously, they are the very best you could ask for, knowledgeable, kind, and on the ball. The process was so fast I didn't even realize I was ...
Service was fantastic, Super Environment,
Got me in when scheduled and completed work timely. Pleasant waiting area fully stocked with snacks.
I like the convenience of scheduling an appointment online. I appreciate the included car wash. I especially like that when the technicians find an issue, instead of coming out to the waiting area to discuss the issue in front of everyone, I receive a text informing me of certain areas that need attention and then allowing me the option to either decline or have the work completed through that text. Brilliant idea!!
Great service, friendly employees, clean facility.
This dealership is immaculate and the service is fantastic. The Service Manager, Bubba Perry, was a pleasure to work with.
I had a great experience at the Honda in Gallatin. The staff was super nice and very helpful, especially Bubba! He helped me with every question I had about anything and was very sweet!
I’m spoiled with my dealership back in California. This one is more $$, but less busy. I don’t have to wait as long dropping off my car which is nice. But the prices are kind of silly. I guess that’s Nashville! It was also hard transferring over my info from the other dealership so I recommend keeping all your paperwork so they don’t say you need something when you don’t. Overall, a fine dealership if you know about cars and exactly what you need done. They said they got a new manager recently from BMW and ...
Everyone did a great job. Very pleased. Love the quality products you make.
Tyler was Great! Treated me like a real person and showed that he was in it for what was best for me as I was trying to find a vehicle for work. Heather, the financial also did her part in making sure I had the best possible deal for paying on it. Thank you both so much for taking good care of me. I love my new car and highly recommend people go talk to Tyler at the Honda dealership in Gallatin when you need a new car.
Gallatin Honda is a great dealership to take your vehicle to have service work or any repair done, I would recommend taking your vehicle to Gallatin Honda and ask for Bubba he was awesome
The folks at Gallatin Honda are always friendly while being low-key and highly professional. They answer direct questions honestly and give me quality work without blowing smoke. Good people.
I really needed my car fixed as soon as possible. They went out of their way to get it done. We left the next day to drive to Denver. The car performed like a new one! I just can’t say enough about how great this dealership is. Thanks so much guys.
I love Gallatin Honda. Their service is top-notch from the gentleman that greet me when I arrive to the gentleman that service my HR-V. I won't go anywhere else.
Had a great experience. I dropped of my car to get an oil change and the entire process was smooth!
Great people. Auston and Bubba in service department are really nice and a great help. Highly recommend them.
My experience buying my new Ridgeline was definitely one of the very best! I have purchased many cars over the years and must say Russell and all the folks at Gallatin made this a pleasure. I highly recommend them! Great people and great store!
Great experience and service! Got my car right in and fixed it first time. Good service Advisor!
Great job from Bubba and all the guys in the service department. Fixed my antenna and my defrost no problem. Handled all my warranty paperwork for me too!!! Thanks so much!!!
Very clean and client friendly environment. Good communication and excellent customer service! Auston, thank you!
Russell was my salesman, He was helpful and we felt no pressure. He had us in and out once we made our decision. Would highly recommend ⭐⭐⭐⭐⭐
We loved the service! We remembered Mr Pearson from an earlier Honda dealership. Very kind & helpful! We will be back again.
I have taken my 2015 Honda Odyssey here for service 3 times now (the dealership is close to a family member that I go and visit while they are servicing the van). The dealership is very clean and well maintained. The team member I check in with always calls me to make sure I know if they have found anything when doing the all points inspection as well as to let me know when the vehicle will be ready. I will continue to bring my vehicle here for servicing.
Called and made appointment by phone for $59 oil change coupon . Requested no other service . When finished , my bill indicated I was charged reg price for oil change, wiper blades replaced and cabin filter replaced. Totaling $161.98. They refunded all charges to my bill, and only charged me for the oil change, and gave me the wiper blades installed in error. They took care of the mistake, and were kind and professional.
The Team at Honda was great! My salesman Olivian was super responsive and knowledgeable of the product!
This was the best, easiest most fluid service department experience I've ever had at a dealership - Auston was the absolute best - Kind, considerate and exceptionally efficient - I'll be back!!
Service rep was very polite and friendly. They were able to get my car serviced rather quickly and I appreciate that!
Jared from the service department was super helpful, and helped me with getting an oil change.
Customer service was excellent! Everyone was nice and friendly. Waiting time was reasonable. Thank you!
Took my Honda in for a file pump recall and the service was great! Austin was my service person and was wonderful to work with in setting up my appointment and securing me a loner car so I could get to work. I will definitely work with the again.
Called to get my car battery replaced in a pinch and Bubba took great care of me in the service department. I definitely trust them to get my car back on the road.
The team was able to get me in at the end of the day and fix my problem quickly. They also threw in a 10% military discount. I’ll be back!
Great communication from Honda regarding my car. Jared explained everything ver well!
Always professional, friendly and helpful We use the service department for standard required maintenance and service has always been good
I love the new location,and new building! The ever so friendly and professional staff, the comfortable clean waiting room! I also love the text updates on my service!
The staff was friendly, and helpful. That facility is clean and well organized. No troubles with the work I had done on my Ridgeline.
Easy to schedule, quick but thorough visit and clean waiting area! Will definitely go back to future service visits
Bubba took great care of my HR-V!! In and out in timely manner. Good to go wherever I want now that she's been serviced!
Staff was awesome and helped me resolve my issues. Would strongly recommend this place for getting work done.
Came in to Gallatin Honda service center for a bizarre issue with my car that required them to have to order a new part. Though it took a few days for the part to arrive, they kept me updated throughout the process and did a great job repairing a complex issue.
Only know this dealer for service but have had great experiences in the service department. They excel at communication with you while your car is under the care of the technician. Their waiting area is pleasant and clean. I have had enjoyable experiences while having routine service work.
Bubba In service is Great. He was at Trickett and we came out to Gallatin because of him. We bought a new CRV from Richard because Bubba recommended him.
The service was good but cost waaayyy too much for the service. I am a loyal customer and it would be nice to receive some sort of loyalty discount!
Service was wonderful, timely & very friendly!
AJ was my Service Professional. From start to finish, he was most informative. He was locked in to making sure. I was informed, even too be to the car to show me a potential liability.
Mr. Bubba, was very helpful, kind and answered my questions. Thank you. for great customer service. I appreciate your help in keeping my car well maintained.
My vehicle was in for first time service.Rodney was the service rep.who greeted me and the person I made my appointment over the phone.He reviewed what was due and then did a complete review when service completed.My car will be serviced there in the future and Rodney will be my service advisor Good results like this will bring me back
Bubba was extremely helpful and the service was in a timely manner. Thank you.
My wife and I were very pleased with the service we received from Gallatin Honda during the purchasing process of our new Honda Accord. Olivian and Justin were very helpful and kept us updated on the delivery of our car as Honda’s delivery schedules shifted with the given state of the auto market at the time of our purchase. All staff whom we worked with were professional and helpful!
It was good experience with great people! They did do very professional and speedy work. Personally thank to Bubba! Thanks to everybody who fixed our car. Irina and Alex
Service was quick and service writer as were very professional and courteous.
Gallatin Honda did a great job with helping me purchase a new Honda. Pricing was accurate and provided up front and honest. Sales team was helpful and made themselves available. Should match weather protection package with published msrp though.
Easy to set up appointment, easy drop off and pick-up, vehicle mechanical issues resolved 1st time! Only negative is that 2 VERY SMALL cosmetic exterior pieces were quoted at > $500 to replace.
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