Customer Appreciation - Gallatin Honda in Gallatin, TN

Gallatin Honda is an awesome dealership They totally transformed my Acura’s engine in one day. I highly recommend them because I’ll be back whenever I need any service.

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I thought the work took a long time, early morning till late afternoon. Basically the entire day. But I was happy with the people and quality of the service.

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Excellent service. As always Bubba was very attentive and helpful.

Fast service, professional staff with great customer service skills. Waiting area is lovely. My CRV is well taken care of there. It’s always a positive experience when I go to your dealership.

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This was our first time buying a car and our experience couldn't be better. We are really happy with our car and they made all the process very easy! Our sales guy was extremely friendly and informative.

Scheduled service through the website which was quick and easy. Greeted upon arrival by Bubba who discussed service options and returned the car in no time and had it washed. Place is quite clean and service was orderly. Will definitely be back for future service on our car.

I went over to check to see if I needed the car serviced because the maintenance light was indicating that it would need servicing soon. It has a little over 3500 miles on the car. There I found out there had been a recall on the 2019 Pilot Honda Fuel Pumps. I had not received any other notice that the fuel pump had a problem and they had been recalled. How is the car owner suppose to know about this information unless we have another service problem with our car? This was very upsetting to me.

Great and friendly service!

Very convenient and quick.

Great dealership and awesome vehicle. They were backed up at signature phase but they were all so nice I completely forgot about the wait time.

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People were professional and nice. Auto dealership was pristine. Worked with us on price. Cleaned car before we left. Would recommend them again and purchase from them again. Our sales person was Brandon and was very nice.

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The members were extremely nice and informative in the services I was receiving g. They made sure that I was aware of everything that was going on and accommodated me the best they could. I would most definitely recommend.

They’re always very friendly. Get you in and out in a timely manner.I will always go there for service.Clark & Bubba are my favorite.

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Excellent customer service!! 🎊🎈🎉 I was so happy to find out that there was an issue with my car (not Honda brand) & the cost was affordable. I will definitely have my car serviced here from this point on!😁

I am very pleased with the service at Gallatin Honda. The service advisor Rodney was courteous and explained the results of my car's check-up well. The waiting area was comfortable with refreshments available and the restroom was immaculate.

Great service very nice people and Bubba is a great service rep. Nice professional and respectful!!!!!!

Great experience with Olivian Balaj at Gallatin Honda! With the help of Olivian, our car buying process was the best we’ve ever had when it comes to buying a car. The Facility was beautiful and super clean. All the staff we encountered was very professional and showed above and beyond hospitality. Olivian has a great personality along with an impressive knowledge of automobiles but, is not a pushy salesmen. His honesty and respectable character meant a lot to us and we greatly appreciate his help. We would highly recommend Gallatin Honda and Olivian Balaj!

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The best experience we’ve ever had buying a car. Olivian Balaj greeted us in the lot and he was cheerful with a great personality but was not pushy at all. He asked if he could help us and we shared what we were looking for and needed in a vehicle. Olivian showed us a car that was everything we needed on the first try. He knows cars very well and has great knowledge and information to answer any question. His honesty and respectful character truly meant a lot to us and we couldn’t have asked for a more ...

Best car buying experience EVER. Very honest and transparent with the pricing and whole process was fast and easy. would highly recommend Them to anyone looking for a new Honda

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The service was fast and the staff were very friendly.

We had a great experience. The communication was wonderful.

Quick service ,customer focused, and friendly service advisor. He introduced himself by the name Bubba. This review demands at least twenty five words and if that is not changed I won’t fill out these reviews again.

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Gallatin Honda made sure I got the vehicle I was looking for! Thanks

I took my 2016 Honda to Gallatin Honda April 19. Grace was the Service Advisor. Grace always does a great job. Eric was the mechanic and found a problem. We were able to get the service done and the problem fixed. Thanks to Grace and Eric I had a a great visit to Gallatin Honda. These employees made a very pleasant service visit.

Professional, low pressure, prompt to answer questions, friendly, and just overall superior service at Gallatin Honda. Great car buying experience! We’ll be back again!

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Very friendly personnel. Made sure the vehicle was the one I wanted.

Courteous friendly and efficient service. Service reps very helpful. Very pleased!

Grace was extremely helpful during the service of my Honda van.

We'll I found the best price here at Gallatin Honda, no high pressure salesman either which is a definite plus! However, 2 lights came on which was a service issue and my salesman told me I could get it fixed myself.. only had my vehicle 2 days, so wasn't happy with that response. Told him that wasnt the way to take care of his customer AFTER THE SALE and then he changed his tune. Got me in the next day and BUBBA took ultimate care of my issues. He's a terrific service man would tell everyone to ask for ...

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Absolutely phenomenal team at Gallatin Honda. Shout out to Carley, Justin, and Heather who were all such a pleasure to work with. Hands down the best car buying experience I have had. Highly recommend!!

I had a great experience at Honda Gallatin❣️ The salesman Richard asked me what I was looking for and he looked through their inventory and made me an exceptional offer. So needless to say, I have a new Platinum White Honda Accord Sedan. Thanks to my friend, George Duzane attorney in Gallatin for referring me to Richard (someone who would not try to rip me off). I was looking at a 2019 Honda Accord at CarMax with 10k on it for $5000 more. My new car 2020 has 29 miles on it! I thank God for George, Richard and good timing; now I am ...

I had a very friendly service representative who helped with the service process. Never have bought tires from a dealership before but warranty was great and price reasonable. Plus the coupons made it even better. I’ve had my cars serviced here for the past year and have been satisfied with them.

Very friendly and excellent service. They make you feel comfortable and do a excellent job . Even after moving I still will go back to this dealership for service

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Carley was amazing. Had a very bad experience at Carmax in Madison, TN about an hour before. She made the entire process of buying our car so exciting and easy!! Very pleased to say we will not deal with anyone else again and are only using Honda in gallatin from here on out!!!

Great service, loved Bubba! Everyone treated me like a queen! Will never take my car anywhere else!

Great service. They make it seem so personal. Cleanest car dealership ever!!

The personnel at Gallatin Honda provided friendly, personal, and professional service equipping us with all the information and help we needed to make the right buying decision for us. They did this without exerting any pressure to buy!

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Very good dealership. Have only had contact with the service and parts departments but all has been very good. Grace Copeland is always eager to help me and answer my questions.ac

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Grace was very friendly and explained my service issues very well. I was a long time customer of Crest Honda but had a bad experience, I’m glad I decided to make the change to Gallatin Honda.

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The service rep, Bubba was great. Friendly and professional. He took great care of us.

Very helpful and friendly. They had a car ready for test drive when we arrived. We left with a new car! We are happy and recommend this dealership to our friends.

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Gallitan Honda did a perfect job putting my door and moonroof visors on my CRV. Looks like it came straight from the factory. If you need accessories put on you Hondaa go here!

Staff was very patient when I was looking at my loan options and getting me started on driving manual. Felt very comfortable with my purchase!

Very kind, attentive staff. Grace was a great listener.

Very professional and kept me informed every step of the way in the service of my vehicle.

Good service! Service Department employees were great!

I WILL be back for more services!

We love Honda and find Gallatin Honda to be a great dealership that has that "hometown feel". No question about the quality of the product cause it is there. When you have that plus a quality dealership it is a win win!! Olivian Balaj was our salesperson and he was superb!! He was very interested in making sure we got the vehicle and deal that worked for us. He was a pleasure to work with!! Everyone at Gallatin Honda was friendly and courteous!

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Representative made service experience easy - very courteous and friendly - Service was excellent - received prompt professional service. I would recommend Gallatin Honda for their service and courtesy to friends and family.

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I just bought my first car. Gallatin Honda made that super easy. Olivian and everyone there was so helpful and super friendly. They made this so easy for me. They helped me get what I wanted and a lot more and worked with what was going to affordable for me. 100% recommend going here!

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Carley was very friendly and helpful. She knew exactly what she was talking about, and did her best to help me. I drove away with the best deal possible and reassurance that I’m taken care of. I would recommend her, and Gallatin Honda to anybody!

Olivian and Reed were very helpful with getting me the car I wanted! They didn’t have the color I wanted the day I went, but had the exact one I wanted the next day. Loooove my new car!

We had a great experience buying our new van with Olivian last weekend. He was so friendly and helped us get a great deal. We felt well taken care of and not cheated. They were so friendly and it felt like home! We will be back! We can’t recommend them enough.

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Everyone was very Friendly

Very efficient, friendly, knowledgeable and personable!! Carly is wonderful and gave personalized service. Will definitely purchase from them next time I need a Honda.

Very pleased with the service. When they talk with you about recommendations for services I was able to view the item they advice you to replace or fix. I think it’s great to see exactly what they are talking about along with an explanation. I’m very pleased not only with my buying experience but with the service center. Shalita

Gallatin Honda is a great place get service for my vehicle. They are efficient, honest, and communicate what is taking place.

Justin have been very friendly and helpful with everything. Great place to look for a car.

I inquired about a Honda Ridgeline over the internet. I found that everyone at the dealership was friendly and aligned towards customer service. They gave me a fair deal and would highly recommend them. I intend to use them when we purchase another vehicle.

Rodney in the service department is a great asset to Gallatin Honda very helpful and pleasant to deal with