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Customer Appreciation - Gallatin Honda in Gallatin, TN

Gallatin Honda

At Gallatin Honda, we know how great our customers are, so we decided to show you! Whether you are buying a vehicle from us, or simply getting your vehicle serviced, we appreciate your continued business with us. Take a look at some of our happy customers, and what they are saying!

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Google May 7, 2022

Anthony was great. No pressure slaws, upfront pricing and had us ready to go quickly! Heather in finance got us the best rate and again didn’t pressure! Best car buying experience I’ve had I only spent an hour total to buy my car! Great dealership!

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Google May 3, 2022

Fantastic and responsive online crew. Specifically Tyler Norman

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Google Feb 22, 2022

One of the best experiences I had while buying my Honda CRV 2022. I worked with Brandon (sales) and Heather (Finance) and they were joy to work with. I'm an out of state buyer and there were some hiccups in the buying process (not because of Gallatin Honda), Brandon and Heather were always there answering my questions and helping out with all my requests. I will absolutely recommend Gallatin Honda for anyone who is looking to buy a vehicle. Thank you guys!

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Google Jan 29, 2022

Big thanks to Christian in the part's department for helping me out with a new chipped key for my 2000 Odyssey. Super friendly/professional and too easy.

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Google Dec 19, 2021

Came in today and within 90 minutes was driving away with a new car. Had great experience with our salesperson Richard as well as Heather from Finance. They were eager to help us make a deal.

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Google Dec 10, 2021

Passing through town I had my Honda Accord serviced here. The staff was friendly, professional and accommodating. The building was well maintained and very clean. The lounge offered snacks, coffee, water, as well as WIFI. It was welcoming and comfortable. The services preformed were completed in a timely manner. Overall, I had a wonderful experience and would absolutely return.

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Google Oct 30, 2021

Super helpful and unexpectedly found my new CR-V!

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DealerRater Oct 29, 2021

I have never had such an amazing experience at a car dealership until I went to Gallatin Honda!!! My car specialist, Brandon, was on top of everything to make sure I got exactly what I was looking for!! He is amazing and I recommend you ask for him as soon as you walk in the door or call on your phone!! I so well taken care of that I felt like family 🙂 Seriously, they are the very best you could ask for, knowledgeable, kind, and on the ball. The process was so fast I didn't even realize I was ...

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Google Oct 27, 2021

Service was fantastic, Super Environment,

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Google Oct 25, 2021

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Google Oct 24, 2021

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Google Oct 24, 2021

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DealerRater Oct 24, 2021

Got me in when scheduled and completed work timely. Pleasant waiting area fully stocked with snacks.

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Google Oct 23, 2021

I like the convenience of scheduling an appointment online. I appreciate the included car wash. I especially like that when the technicians find an issue, instead of coming out to the waiting area to discuss the issue in front of everyone, I receive a text informing me of certain areas that need attention and then allowing me the option to either decline or have the work completed through that text. Brilliant idea!!

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Google Oct 22, 2021

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Google Oct 22, 2021

Great service, friendly employees, clean facility.

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Google Oct 22, 2021

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DealerRater Oct 22, 2021

This dealership is immaculate and the service is fantastic. The Service Manager, Bubba Perry, was a pleasure to work with.

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Google Oct 22, 2021

I had a great experience at the Honda in Gallatin. The staff was super nice and very helpful, especially Bubba! He helped me with every question I had about anything and was very sweet!

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Google Oct 20, 2021

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Google Oct 19, 2021

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DealerRater Oct 19, 2021

I’m spoiled with my dealership back in California. This one is more $$, but less busy. I don’t have to wait as long dropping off my car which is nice. But the prices are kind of silly. I guess that’s Nashville! It was also hard transferring over my info from the other dealership so I recommend keeping all your paperwork so they don’t say you need something when you don’t. Overall, a fine dealership if you know about cars and exactly what you need done. They said they got a new manager recently from BMW and ...

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Google Oct 17, 2021

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Google Oct 17, 2021

Everyone did a great job. Very pleased. Love the quality products you make.

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Google Oct 17, 2021

Tyler was Great! Treated me like a real person and showed that he was in it for what was best for me as I was trying to find a vehicle for work. Heather, the financial also did her part in making sure I had the best possible deal for paying on it. Thank you both so much for taking good care of me. I love my new car and highly recommend people go talk to Tyler at the Honda dealership in Gallatin when you need a new car.

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Google Oct 17, 2021

Gallatin Honda is a great dealership to take your vehicle to have service work or any repair done, I would recommend taking your vehicle to Gallatin Honda and ask for Bubba he was awesome

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DealerRater Oct 16, 2021

The folks at Gallatin Honda are always friendly while being low-key and highly professional. They answer direct questions honestly and give me quality work without blowing smoke. Good people.

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DealerRater Oct 13, 2021

I really needed my car fixed as soon as possible. They went out of their way to get it done. We left the next day to drive to Denver. The car performed like a new one! I just can’t say enough about how great this dealership is. Thanks so much guys.

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Google Oct 12, 2021

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Google Oct 11, 2021

I love Gallatin Honda. Their service is top-notch from the gentleman that greet me when I arrive to the gentleman that service my HR-V. I won't go anywhere else.

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Google Oct 9, 2021

Had a great experience. I dropped of my car to get an oil change and the entire process was smooth!

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DealerRater Oct 7, 2021

Great people. Auston and Bubba in service department are really nice and a great help. Highly recommend them.

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Google Oct 7, 2021

My experience buying my new Ridgeline was definitely one of the very best! I have purchased many cars over the years and must say Russell and all the folks at Gallatin made this a pleasure. I highly recommend them! Great people and great store!

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DealerRater Oct 6, 2021

Great experience and service! Got my car right in and fixed it first time. Good service Advisor!

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Google Oct 6, 2021

Great job from Bubba and all the guys in the service department. Fixed my antenna and my defrost no problem. Handled all my warranty paperwork for me too!!! Thanks so much!!!

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DealerRater Oct 6, 2021

Very clean and client friendly environment. Good communication and excellent customer service! Auston, thank you!

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Google Oct 5, 2021

Russell was my salesman, He was helpful and we felt no pressure. He had us in and out once we made our decision. Would highly recommend ⭐⭐⭐⭐⭐

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DealerRater Oct 5, 2021

We loved the service! We remembered Mr Pearson from an earlier Honda dealership. Very kind & helpful! We will be back again.

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Google Oct 3, 2021

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Google Oct 1, 2021

I have taken my 2015 Honda Odyssey here for service 3 times now (the dealership is close to a family member that I go and visit while they are servicing the van). The dealership is very clean and well maintained. The team member I check in with always calls me to make sure I know if they have found anything when doing the all points inspection as well as to let me know when the vehicle will be ready. I will continue to bring my vehicle here for servicing.

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DealerRater Oct 1, 2021

Called and made appointment by phone for $59 oil change coupon . Requested no other service . When finished , my bill indicated I was charged reg price for oil change, wiper blades replaced and cabin filter replaced. Totaling $161.98. They refunded all charges to my bill, and only charged me for the oil change, and gave me the wiper blades installed in error. They took care of the mistake, and were kind and professional.

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Google Sep 29, 2021

The Team at Honda was great! My salesman Olivian was super responsive and knowledgeable of the product!

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DealerRater Sep 29, 2021

This was the best, easiest most fluid service department experience I've ever had at a dealership - Auston was the absolute best - Kind, considerate and exceptionally efficient - I'll be back!!

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Google Sep 29, 2021

Service rep was very polite and friendly. They were able to get my car serviced rather quickly and I appreciate that!

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Google Sep 28, 2021

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DealerRater Sep 26, 2021

Jared from the service department was super helpful, and helped me with getting an oil change.

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DealerRater Sep 26, 2021

Customer service was excellent! Everyone was nice and friendly. Waiting time was reasonable. Thank you!

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Google Sep 24, 2021

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Google Sep 24, 2021

Took my Honda in for a file pump recall and the service was great! Austin was my service person and was wonderful to work with in setting up my appointment and securing me a loner car so I could get to work. I will definitely work with the again.

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Google Sep 22, 2021

Called to get my car battery replaced in a pinch and Bubba took great care of me in the service department. I definitely trust them to get my car back on the road.

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Google Sep 22, 2021

The team was able to get me in at the end of the day and fix my problem quickly. They also threw in a 10% military discount. I’ll be back!

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Google Sep 17, 2021

Great communication from Honda regarding my car. Jared explained everything ver well!

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DealerRater Sep 17, 2021

Always professional, friendly and helpful We use the service department for standard required maintenance and service has always been good

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DealerRater Sep 16, 2021

I love the new location,and new building! The ever so friendly and professional staff, the comfortable clean waiting room! I also love the text updates on my service!

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Google Sep 16, 2021

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Google Sep 15, 2021

The staff was friendly, and helpful. That facility is clean and well organized. No troubles with the work I had done on my Ridgeline.

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Google Sep 15, 2021

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Google Sep 15, 2021

Easy to schedule, quick but thorough visit and clean waiting area! Will definitely go back to future service visits

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Google Sep 15, 2021

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Google Sep 15, 2021

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Google Sep 15, 2021

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Google Sep 12, 2021

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Google Sep 11, 2021

Bubba took great care of my HR-V!! In and out in timely manner. Good to go wherever I want now that she's been serviced!

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Google Sep 10, 2021

Staff was awesome and helped me resolve my issues. Would strongly recommend this place for getting work done.

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Google Sep 10, 2021

Came in to Gallatin Honda service center for a bizarre issue with my car that required them to have to order a new part. Though it took a few days for the part to arrive, they kept me updated throughout the process and did a great job repairing a complex issue.

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Google Sep 10, 2021

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DealerRater Sep 10, 2021

Only know this dealer for service but have had great experiences in the service department. They excel at communication with you while your car is under the care of the technician. Their waiting area is pleasant and clean. I have had enjoyable experiences while having routine service work.

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Google Sep 9, 2021

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Google Sep 8, 2021

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DealerRater Sep 8, 2021

Bubba In service is Great. He was at Trickett and we came out to Gallatin because of him. We bought a new CRV from Richard because Bubba recommended him.

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Google Sep 7, 2021

The service was good but cost waaayyy too much for the service. I am a loyal customer and it would be nice to receive some sort of loyalty discount!

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Google Sep 7, 2021

Service was wonderful, timely & very friendly!

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Google Sep 7, 2021

Great service

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Google Sep 2, 2021

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DealerRater Sep 2, 2021

AJ was my Service Professional. From start to finish, he was most informative. He was locked in to making sure. I was informed, even too be to the car to show me a potential liability.

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DealerRater Sep 2, 2021

Mr. Bubba, was very helpful, kind and answered my questions. Thank you. for great customer service. I appreciate your help in keeping my car well maintained.

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Google Aug 31, 2021

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Google Aug 31, 2021

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DealerRater Aug 31, 2021

My vehicle was in for first time service.Rodney was the service rep.who greeted me and the person I made my appointment over the phone.He reviewed what was due and then did a complete review when service completed.My car will be serviced there in the future and Rodney will be my service advisor Good results like this will bring me back

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DealerRater Aug 30, 2021

Bubba was extremely helpful and the service was in a timely manner. Thank you.

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Google Aug 29, 2021

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Google Aug 29, 2021

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Google Aug 29, 2021

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Google Aug 29, 2021

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DealerRater Aug 29, 2021

My wife and I were very pleased with the service we received from Gallatin Honda during the purchasing process of our new Honda Accord. Olivian and Justin were very helpful and kept us updated on the delivery of our car as Honda’s delivery schedules shifted with the given state of the auto market at the time of our purchase. All staff whom we worked with were professional and helpful!

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Google Aug 28, 2021

It was good experience with great people! They did do very professional and speedy work. Personally thank to Bubba! Thanks to everybody who fixed our car. Irina and Alex

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Google Aug 28, 2021

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Google Aug 26, 2021

Service was quick and service writer as were very professional and courteous.

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Google Aug 26, 2021

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Google Aug 26, 2021

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Google Aug 26, 2021

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Google Aug 26, 2021

Gallatin Honda did a great job with helping me purchase a new Honda. Pricing was accurate and provided up front and honest. Sales team was helpful and made themselves available. Should match weather protection package with published msrp though.

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Google Aug 25, 2021

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Google Aug 24, 2021

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Google Aug 24, 2021

Easy to set up appointment, easy drop off and pick-up, vehicle mechanical issues resolved 1st time! Only negative is that 2 VERY SMALL cosmetic exterior pieces were quoted at > $500 to replace.

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Google Aug 23, 2021

Such a refreshing experience. They where no pressure an very knowledgeable. My wife and I are so glad we traded with our hometown Gallatin Honda car dealer.

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Google Aug 22, 2021

Very efficient and speedy service! I will continue to come to Gallatin Honda for all my services.

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Google Aug 21, 2021

OMG let me tell you how awesome this dealership is. After making a phone call the salesman told me the exact price of the car over the phone. I drove 2 1/2 hours and 165 miles to get there on 8/20/2021 and what they said they had was there, price was exact, no shady or hidden fees, no bogus markups, nothing, and 30 minutes later I was driving off in a brand new 2021 Honda CR-V. You heard that right, 30 minutes from arriving to driving off. I believe I met everyone in the building except service and everyone from salesman to finance to management was over ...

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Google Aug 20, 2021

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Google Aug 20, 2021

Thanks for fixing my van. Honda service are very nice and friendly. I will bring my van back to Gallatin Honda. Give them a raise


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Gallatin Honda 36.342137, -86.529644.