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2109 Nashville Pike, Gallatin, TN, 37066

Customer Appreciation - Gallatin Honda in Gallatin, TN

Gallatin Honda

At Gallatin Honda, we know how great our customers are, so we decided to show you! Whether you are buying a vehicle from us, or simply getting your vehicle serviced, we appreciate your continued business with us. Take a look at some of our happy customers, and what they are saying!

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Google Jul 24, 2021

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Google Jul 24, 2021

Great service and always so friendly!

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Google Jul 24, 2021

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Google Jul 24, 2021

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Google Jul 24, 2021

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Google Jul 23, 2021

David Bostick over at Gallatin Honda is one of the main reasons I come back to the dealership for things as simple as an oil change. Excellent customer service. It was quick and easy thanks to him and he answered all my questions in a way I could understand.

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Google Jul 22, 2021

Excellent and quick service. Even threw in a complimentary car wash. 10/10 would recommend

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Google Jul 21, 2021

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Google Jul 21, 2021

Justin Williams was a non-aggressive,friendly and very knowledgeable sales representative who guided me through my first New car ownership purchase. He took the time to introduce me to the staff and go over all the features of my new vehicle; including calming my anxiety by leaving me information on how to keep in touch after I leave the dealership if theres a concern/problem. I have no problem recommending this establishment for 1st time car buyers.

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DealerRater Jul 21, 2021

Very professional, knowledgeable and friendly. They know what they are doing and keep you informed. Bubba and Clark are great . Always accommodating and easy to work with

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Google Jul 19, 2021

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Google Jul 18, 2021

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Google Jul 18, 2021

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Google Jul 18, 2021

Anthony V was an excellent and professional salesman. He never pressured us, but only catered to our preferences for buying a new vehicle. The Mngmnt team, Anthony and Gina in title work were the best we have ever experienced. We 100% recommend Gallatin Honda. Thank you Anthony and Gallatin Honda. We love our SUV. Very HAPPY customer Bev Hoadley

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Google Jul 18, 2021

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DealerRater Jul 18, 2021

David was just wonderful! I had the pleasure of working with him the last two times I visited the dealership for car services. He was very knowledgeable and extremely helpful with what we thought was a tire issue. We were extremely satisfied with his and the technician’s recommendations. Our family definitely appreciated his kindness and attention to detail!!!

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DealerRater Jul 18, 2021

Love this dealership! Both service and sales departments are great! Everyone so friendly and courteous and very good location. Only take my car to this location

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DealerRater Jul 18, 2021

They were wonderful! They worked with me. Olivian was the greatest! They were very understanding! I only came in to look, and ended up buying that day!

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Google Jul 16, 2021

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DealerRater Jul 14, 2021

Best car buying experience ever! Very professional. Very respectful. Very courteous. And very responsive. Overall an A+ experience! Thanks to all, especially Olivian. The “new car school” was awesome!

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Google Jul 14, 2021

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DealerRater Jul 12, 2021

I came in on a Saturday they greeted me quickly I told them what I needed and they took care of me quickly I do like the quick service

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Google Jul 12, 2021

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Google Jul 11, 2021

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Google Jul 11, 2021

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DealerRater Jul 11, 2021

So happy to have this dealership in our area. They are so courteous and do a great job of taking care of your vehicle. I would definitely recommend them.

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Google Jul 11, 2021

Quick, efficient service and they would not do ANYTHING extra without my approval. Refreshingly wonderful customer service!!!

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DealerRater Jul 7, 2021

Great service, I have just serviced my car there for the first time the other day but I will be back in future. Seen some old faces also.

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DealerRater Jul 6, 2021

Tyler, Justin and Heather were all awesome. Even the receptionist remembered my name when I came back in to drop off the title. highly recommend Gallatin Honda.

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Google Jul 6, 2021

My experience was HORRIBLE! They had my car for over 2 months with EVERY excuse known to man as to why it was taking so long. THEN to top it off they broke my dash and I had to pay for it. Everybody that I talked to went around in circles with their story. Including the General Manager. Terrible experience. $3000 later.... just to fix my ac. They are liars. I can say one good thing though, Austin in the service department is great.

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Google Jul 6, 2021

The employees here have always treated me well. Randy is usually the guy I see, but they are all great. I don’t feel pressured to get things I don’t need or don’t have the money for. I would recommend.

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DealerRater Jul 6, 2021

Heather, Olivian, and Reed really treated us with respect, professionalism, and amazing customer service. They all made the process of leasing my first car super easy and fun. 10/10 would recommend to family and friends. Happy I came here.

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Google Jul 4, 2021

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DealerRater Jul 3, 2021

I feel like they are professionals and truthful with customers.

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Google Jul 3, 2021

I had a very good experience buying my new 2022 Odyssey at Gallatin Honda. Justin did a great job at helping me track and get my van in the trim and color combination we were looking for. The purchasing process was mostly online. Very transparent, upfront price with no surprises. I honestly don’t like to spend a lot of time at dealerships going through stuff, I like it to go quick, honest and easy and this is exactly how it went with Justin and his team, so very pleased with that and definitely recommend this Honda dealership.

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Google Jul 3, 2021

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Google Jul 1, 2021

Excellent service before and during the sale!

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Google Jul 1, 2021

Austin in the service department was friendly and professional. Car was promised in 90 minutes and was finished in 60 minutes. Couldn’t be happier with the service provided.

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Google Jul 1, 2021

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Google Jul 1, 2021

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Google Jun 30, 2021

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Google Jun 29, 2021

It was a rocky road to get my new windshield installed. But Marc and Austin moved mountains to keep my life on track.

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DealerRater Jun 28, 2021

Fast service and helpful employees. Repairs are reasonable and trustworthy

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Google Jun 27, 2021

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DealerRater Jun 27, 2021

Gallatin Honda service department always does a terrific job servicing my Pilot. They have a friendly and knowledgeable staff and pricing is fair as well!

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Google Jun 27, 2021

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Google Jun 26, 2021

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Google Jun 26, 2021

Good service! I had oil change and preventative maintenance there. They found the battery problem and changed for me.Thought waiting for a little long time, service is good, they even washed the car for me! I will return for future services. Thank u!

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Google Jun 26, 2021

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Google Jun 25, 2021

Anthony was very nice and professional during this transaction. I knew what vehicle I wanted before arrival. It took about 3 hours but was a seemingly smooth transaction.

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Google Jun 24, 2021

Had all new tires installed on our van, oil change and several other points of preventative maintenance performed. Though communication was a bit wonky throughout, which resulted in a slightly longer wait and having to re-do something, these folks took care of it! I'm thrilled to have a well-maintained vehicle. Price was fair, work looks as though it was done with care and it drives just perfect. We'll return for the next maintenance trip; just maybe try to keep things clearer then. Thanks!

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Google Jun 24, 2021

I’ve been to a lot of Honda dealers before in California they don’t even come close to the Honda dealer I did business with yesterday Gallatin Honda. The sales rep nice guy. Did a great job on my car it feels good to go to a place you can trust.

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Google Jun 24, 2021

Had a very smooth and comfortable transaction getting our new Odyssey yesterday. Brandon was able to answer all our questions, and the staff made my entire family feel welcome - wife and two kids who enjoyed the books and tv available in the lounge area. Thank you Brandon, Justin, Reed and Gina.

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Google Jun 22, 2021

Due to the chip shortage, today wasn't the best time to be purchasing a car. If I could have waited, I would have. However, my experience at Gallatin Honda was as good as it gets. I am a loyal Honda customer. All of my cars have been purchased elsewhere. After this, I will never go anywhere else. The process was simple, straight forward and I feel I got the best deal possible. The entire experience was a positive one. The sales associate was knowledgeable and the finance person was great to work with. I was not pressured to upgrade ...

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Google Jun 22, 2021

Great overall experience. Purchased a Honda CRV with ease. Tyler was very patient as we test drove several vehicles before narrowing it down.

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Google Jun 21, 2021

Tyler was amazing and his team was super helpful in getting us the car we wanted for a price we liked.

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Google Jun 20, 2021

Good friendly service. Took longer than expected to perform the service. They communicated this and were very helpful.

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Google Jun 19, 2021

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Google Jun 18, 2021

I arrived early to my appointment for an oil change only to learn the power had been out and they were running late. Not to worry, Bubba made sure that I settled in the waiting area with coffee. After the oil change, tire rotation and wash job was finished, he went over the work done and explained the inspection report. Job well done.

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Google Jun 18, 2021

I contacted Gallatin Honda regarding a problem with my passenger side sun visor. I asked for a warranty repair since the truck is still covered by the warranty. They ordered the part and installed it when it came into the dealership a few days later. Everyone I talked to was very friendly and their facility is very nice. The customer waiting area is large and has several sitting areas with different TV channels playing and one with no TV playing. There is complimentary water, coffee, and a few snacks plus vending machines.

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Google Jun 18, 2021

Gallatin Honda service department is very thorough and accommodating. I feel that any recommendations made are warranted. Their service team is very courteous.

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Google Jun 18, 2021

Great guys in Service Department! They figured out on my Non-running Honda Odyssey that stranded me the Serpentine Belt tensioner broke plus broke new belt another dealership put on car less than 5000 miles ago. Other dealership was told to replace it and shown a video of noise it was making. They didn't recognize it was the tensioner making bad noises on it OR in person. My 27 year old Daughter even sent a text to other dealership service guy saying tensioner was bad with another video she'd made over her running car. Their Honda mechanic of 40 years said " ...

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Google Jun 18, 2021

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Google Jun 18, 2021

They handled my factory recall issues, were very helpful and friendly.

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Google Jun 17, 2021

Friendly staff and great service!

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Google Jun 15, 2021

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Google Jun 13, 2021

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Google Jun 13, 2021

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Google Jun 13, 2021

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Google Jun 12, 2021

I had my car serviced here for the first time and had a great experience. The staff is friendly and explained everything thoroughly, even to the point of including photos to support their suggested additional work, which I was able to approve first. I will definitely be going back there for future service needs.

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Google Jun 12, 2021

I cannot say better things about Gallatin Honda! 10/10 experience! Olivian and Reed helped with my 2019 Civic EX purchase. They were so honest, kind and quick. I have been to other Honda dealerships and this place is unmatched! Heather was so clear and honest during financing and answered every single one of my questions. She also helped me figure out the best plan for my new car. This dealership changed my expectations of car buying. I was in and out, without being rushed. I will absolutely return in the future! 🙂

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DealerRater Jun 11, 2021

Tim is an excellent sales person and provided quality customer service. The sales process was very smooth. I highly recommend the Honda Gallatin dealership if you are in the market for a new vehicle

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Google Jun 11, 2021

GRACE IS EXCELLENT WITH HER CUSTOMER SERVICE SKILLS AND EXTREMELY HELPFUL SHE NEEDS TO TRAIN EVERYBODY THAT WORKS FOR GALLATIN HONDA. GREAT JOB. GRACE

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Google Jun 10, 2021

They’ve earned a new customer! We had no plans of buying new cars, but my wife and I, and my MIL had issues with another local dealership for another car brand, that left a horrible taste in our mouths. We stopped by the dealership to see what they had on the lot and we’re greeted by Brandon, who was awesome! He was able to get us where we wanted to be on the deal and was not pushy in the least! Reid came over to introduce himself and talk to us and we were very impressed with his ...

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Google Jun 9, 2021

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Google Jun 9, 2021

Mostly worked with Robert, who is new there but he’s definitely experienced and a good communicator. Very nice waiting area. I did have to come back the next day because my Toyota parts weren’t in stock. Overall, it took longer than expected but it drives better than before and they even gave it the best car wash my SUV has seen! Thanks for going above & beyond 🙂

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DealerRater Jun 8, 2021

They have always been very helpful and caring about us as a customer. They honestly show they care about us as the customer by going above and beyond what many dealerships do

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Google Jun 7, 2021

I was in town from CT for a family funeral. My check engine light came on and it was Saturday. So I brought my car into the service center. I had to drive to Florida the next day. Bubba took real good care of us! He really listened and did his best to get the job done right and get us on our way as quick as possible. It stinks having your car break down while away from home. They made the experience better than I expected! Thank you

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Google Jun 6, 2021

Easy, hassle-free purchase. People are fantastic. Gallatin Honda is not the closest dealership to me, but I’m so glad I drove the extra miles.

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Google Jun 5, 2021

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DealerRater Jun 3, 2021

I have been completely satisfied with the service I have received at Gallatin Honda.Bubba and the guys have done a great job on everything

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DealerRater Jun 2, 2021

They provide excellent customer service to both the vehicles and the customer. They show that they care about you as a customer.. Bubba is great

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Google Jun 2, 2021

The service was outstanding. I will be back for pther purchases

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Google Jun 1, 2021

I worked with Olivian yesterday and he helped me purchase my new Honda Civic. He was awesome! The whole experience was seamless. Olivian was kind, courteous, and got us through the process swiftly. I am so thankful for him. Also, other staff members (Reed, Gina, and the receptionist) were so kind to us and embodied the true meaning of excellent service. I’m so thankful for them!

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Google Jun 1, 2021

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Google Jun 1, 2021

I have not bought a car in 10 years and this was a fantastic experience. I was only going to start looking, but after the top shelf customer service and knowledge of the product I decided to buy. Richard Rocha was my sales representative and he was so knowledgeable. During my test drive he was telling me all that I could expect to experience and feel as I was driving. I was impressed…especially since he was sitting in the back. He answered all of my questions and explained the tech of the car as well. Justin Johnson the manager was ...

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Google Jun 1, 2021

Took my 98’ Prelude in with a bad ignition lock cylinder. With it being old and high miles I was afraid I was going to be pestered to buy something new. Didn’t happen at all in fact they were more excited to see a Prelude than anything else. Austin helped me out through the whole process and kept me informed. Got the car back good to go with new genuine Honda keys and the red programming key (super rare these days). Awesome place and awesome people.

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Google Jun 1, 2021

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Google Jun 1, 2021

Had a great experience at Gallatin Honda. Anthony and Heather were so helpful and easy to work with. Will be recommending this dealership to everyone.

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Google May 29, 2021

This was the best experience that I've ever had purchasing a car. My wife's 2004 CRV had made it almost 18 years, so she didn't want anything but a CRV. Richard Rocha was recommended by my service advisor and friend Bubba Perry. We first started with Richard after a service visit in March and told him that we wanted to buy after school was over. Richard was great and listened to what we told him and sent a picture of the new CRV. We drove out, traded in the old CRV and bought the new one. I would highly ...

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Google May 28, 2021

They never let me down, & amazing people. 10/10 I definitely recommend this Honda dealership. 👌🏽

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Google May 28, 2021

Made recall appointment online. Was not instructed on what was needed prior. Arrived for appointment only to be told they did not have the materials in stock and that I should have called first. This appointment was made 2 weeks prior. They did not review the appointment and expected me to do their job.

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Google May 27, 2021

Service was great and the people are terrific.

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DealerRater May 27, 2021

Grace is always so pleasant & efficient! She keeps me informed of progress. I also appreciate having a shiny, clean car returned to me after service.

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Google May 27, 2021

Excellent customer service with quick turnaround.

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Google May 27, 2021

My husband had experienced problems with the staff when he brought our car in yesterday to Gallatin Honda. Eventually I spoke to Dave, the owner. What a total turnaround! This is an owner that knows how to deal with a problem and take responsibility instead of doing what a 100% of other businesses would do; make excuses. Not only did Dave accept responsibility for the staff's actions, but when we returned our car today (for an issue that was missed yesterday) he paid our $200 bill. Name me any other company that would do that!

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Google May 26, 2021

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Google May 25, 2021

Great job people are great no problems place very nice Dale

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Google May 25, 2021

Professional and respectful team at Gallatin Honda that worked with me to get what I was looking for in a new Pilot.

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DealerRater May 24, 2021

Was travelling back from Nashville to Pittsburgh when my transmission pressure sensor and dry belt went to crap. These guys got me in and out of the shop within 3 hours despite how busy they were. Made the 8 hour trip back with no problems whatsoever. Servicepeople were excellent and very accommodating to my situation. Will be forever grateful to how clutch these guys were. Thank you Gallatin Honda!

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Gallatin Honda 36.342137, -86.529644.