Service Center

We recently bought a 2022 Honda Pilot from this dealer. Our experience was wonderful especially compared to our experience with the Toyota dealer. The sales people at Gallatin Honda were patient and professional. They bent over backwards to provide for us a very good deal. We are very satisfied and would recommend them to everyone.

This location has a wonderful service department. Everyone is nice and helpful. They will take good care of you and your vehicle.

We purchased a new Honda Odysessy 6 months ago and this summer the AC was not working as expected especially for a new vehicle under warranty: The service department only tested the thermometer never considering that perhaps the issue was with the actual thermometer. They didn’t perform diagnostic testing and didn’t manually assess the issue we were experiencing. This was a frustrating experience and they left us without resolution so another appointment will likely be scheduled and another half a day wasted.

Working with someone like Mrs .Anita Ephraim is a good experience and has yielded positive results for me on a weekly basis. I invested my first $1,400 into bitcoin and Mrs Anita Ephraim helped me manage my account to success making $15,700 in the first week. it has been an incredible experience from that day on! This wasn't my first time trading but honestly, I didn’t know what to expect when I first joined after much loss in the past. God walked me through the entire process from start to finish, which was a HUGE plus! Mrs Anita made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all. You can start making money through forex, NFT, and other stock exchanges right from the comfort of your home. Give this a try today, and you will be glad you did Contact info: WhatsApp :+1 224 208 8320 ::: Email:[email protected]

I waited over two hours for a diagnostic problem which never was found. Not happy.

Waited two hours and a half for a diagnostic review and they could not find a thing.

My wife and I want to show profound gratitude and appreciation to this wonderful and amazing woman, ever since the pandemic things have always been very difficult for me and my family, I lost my job during the stay at home and it was very difficult for me to secure a new job that was how life became terrible for me, But thank God for bringing this woman into my life, Mrs Alexander Melissa. I read so many good reviews online on how she has been helping a lot of people both small business owners to gain financial balance so I contacted her on WhatsApp and that was the day my life change began, I started with the lowest investment plan which was $500 and within a week I earn a profit of $6,900, since then I have been making huge profits with the help of MRS Alexander Melissa, Now I can do basically anything I want for myself and my family, I just can't thank you enough ma, may God continue to reward you. I highly recommend to everyone that needs financial aid, contact her on: WhatsApp:+1 (210) 628-9394 E-mail; [email protected]

Brandon in Sales and Heather in Financing were absolutely amazing to work with. They answered every question I had and did their best to make sure I had a car in the timeframe I wanted and ensured I had the best deal possible (which is hard to do during this time). Heather went above and beyond with helping me with financing, and making the experience actually great and enjoyable. I will be recommending them to everyone!

My Honda 2005 CR-V was in for first time service. Service Advisor Josh England greeted me and addressed all of my vehicle’s needs. Josh along with Honda Manager AJ Becquet reviewed what was required & then did a complete review to ensure that the necessary service was completed. My service advisor Josh was on top of everything. He & AJ made sure that I received exactly what I was looking for. Great results like this will always bring me back for additional service.

Excellent service! Brandon, Justin, and Heather were all SO helpful and efficient. Made buying our new car quick and easy!

Honest place with honest service. Their service department truly cares about the customer.

Thank you Olivian and Heather for an awesome car buying experience!! This is a great dealership!

Great experience purchasing a new RDX from Paul Silverman. Paul is very knowledgeable and helpful! I love my new car and I highly recommend Jackson Acura.

Wow. This dealership has been awesome. We’ve worked with several other dealerships in the past and the experience at Gallatin Honda has been night and day different—in the best way. We’ve had terrible, mediocre, and okay experiences at other places but so far, every experience (from a phone call to a full service) has been top notch here. We bought our van at a different location so I have no experience with the sales team to speak of but the service dept is OUTSTANDING! They are responsive, communicative, helpful, fast, efficient, and kind. If you wait there, the place is clean and comfortable even offering free snacks and drinks. But when I couldn’t stay there (We have three children—in car seats) they went above and beyond to provide (timely & safe) rides for pick and drop off. Josh, Keith, and Collin were all so kind and helpful. We def recommend this dealership!!

My battery died in the parking lot at Gallatin Honda. The service advisor jumped the car off and I drove it inside the service lane. I told him it was probably the battery. He said it was out of warranty and would be $160.00 to replace. After waiting over an hour and a half the car was finally ready. They charged me 39.95 to replace the battery and %26.02 for (shop supplies). I asked why i was charged shop supplies and he said they did that on all tickets. A battery takes two nuts and two cables to remove. No shop supplies used or needed. then he said it was to pay to have the battery picked up for recycling. i asked him if I bought one over the counter would I [pay that? He said probably. That is not true. I will not recommend this service department to anyone.